Shipping policy

Shipping Policy

Order Processing

All orders are dispatched within 1-2 business days following payment confirmation. Orders submitted on weekends or during public holidays will be processed on the following business day.

Shipping Times

After dispatch, orders typically arrive within 5-9 business days. Please keep in mind that these are estimated delivery windows and may be affected by customs processing, carrier delays, or other circumstances beyond our control.

Shipping Carriers

We work with trusted international shipping carriers to ensure safe and timely delivery. The carrier assigned to your order may vary based on your location.

Tracking

A tracking number will be sent to your email once your order has been dispatched. You may use this number to follow your shipment at any time.

International Shipping

VALMONT delivers worldwide. Please be aware that international shipments may be subject to customs duties or import taxes upon arrival in your country. These fees are the responsibility of the customer. VALMONT is not liable for delays resulting from customs inspections.

Lost or Damaged Shipments

If your parcel arrives damaged or has not been delivered within the expected timeframe, please get in touch with us at support@valmont-exclusive.com and we will promptly investigate and resolve the matter.

Contact

Email: support@valmont-exclusive.com | Website: valmont-exclusive.com